Privacy and Cookies

Privacy

We collect information about you in order to process your order and to tailor your visit to our website to be as relevant to you as possible by supplying you with the information, products or advice that you have requested. The information and personal data is collected and then used only for the purpose for which it was provided and will only be shared with other parties that are involved in the processing of your payment and the fulfilment of your order. Your personal information is never sold or shared with any third parties, unless we are required to do so by law.

The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org

 What information do we collect about you?

We collect information about you when you place an order online, sign-up for our newsletter, or create a customer account. Website usage information is collected via the use of Cookies.

The information we collect may include:

• Your Name
• Your Address (and any other additional delivery addresses)
• Telephone number (for production queries and delivery issues)
• Email address (we use your email address as part of allowing you access to your account and to provide you with special offers and information that may be useful to you)
• Other information necessary for processing your order such as credit/debit card payment is undertaken by Shopify, PayPal UK and Stripe.

What we do with the information we gather?

• We use the personal data you provide to supply you with the information, products or support you have requested. 
• The information you provide allows us to process your order and manage your account.
• We may use the information to improve our products and services 
• If you have placed an order with us and agreed to opt-in to our marketing communications we also use your information to contact you using the email you have provided about money saving offers and new products and services which we think may be of interest to you.

Any information and personal data is used only for the purpose for which it was provided. It is never sold or shared with any third parties other than those we use to communicate with you, unless we are required to do so by law.

Access to your information and correction

You have a right to ask for a copy of the information which we are holding on you and this will be supplied at the latest within one month of the request. We will correct any inaccuracies for no charge within a month of you making the request.

You also have the right to erasure, also known as ‘the right to be forgotten’. Please contact us on contact@tudortimes.co.uk if you would like a copy of your information or to request the deletion of your information.

Security of the data we collect

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Secure online payments and credit card transactions are conducted via Shopify, PayPal and Stripe. Advanced encryption will protect your information from being intercepted by any unauthorised parties using a 128-bit SSL (Secure Socket Layer).

Why we would like to contact you

We would like to send occasional marketing emails to you, if you have opted-in to receive these. These are usually sent no more than once or twice a month. You may opt out of our mailing list at any time by using the unsubscribe box on any e-marketing correspondence we send you.

Data may be processed outside the European Union

Our websites may be hosted outside the UK and the European Union.

Accordingly data obtained within the UK or any other country could be processed outside the European Union.

Cookies Policy

Cookies are tiny text files stored on your computer when you visit certain web pages. At Tudor Times Shop we use cookies to keep track of what you have in your basket, and to remember you when you return to our site.

To order products from Tudor Times Shop you need to have cookies enabled in your browser. If you do not wish to enable cookies, you will still be able to browse the site and use it for research purposes but will not be able to purchase items.

Most web browsers have cookies enabled. If you wish to change your settings to enable or disable cookies, navigate to the help button on your browser to find more information.

Please note that cookies cannot harm your computer.

No personally identifiable information such as credit or debit card details is stored in cookies we create, but we do use information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.

A European directive requires us to tell you what Cookies we use and give you the option not to proceed if you do not wish to use Cookies.

If you continue to use the site we will take this as explicit permission to use the Cookies listed below.